Skip to content

Billing

How billing works.

One monthly price covers a set number of calls. Spam is never one of them. A busy month costs a little more, nothing gets cut off, and nothing changes plan on its own.

Get your number

Everyone starts on Solo. There is no plan to pick at signup.

Spam

Spam never counts against your calls.

Robocalls are screened by number reputation before the assistant ever picks up. They never reach you, and they never come off your allowance. Every BusyTel customer who reports one makes that list better for everyone.

Where you report one
What happenedYour allowance
Answered by your assistant Counts
Handled entirely by text Counts
Screened as spam Free
Someone hangs up before you answer Free

What you pay

Three plans, one product.

What changes is how many calls come with the plan, how many people can see them, and how long the record is kept. Everything your assistant does is the same on all three. The prices here are month to month, and annual holds a lower one for a year.

Annual is two months free

Solo

$ 29.99 /mo

per month, month to month


150 calls a month then $0.35 a call
1 person on the account
Call history for 30 days
Most popular

Crew

$ 59.99 /mo

per month, month to month


300 calls a month then $0.25 a call
3 people can see the calls More people $4.99/mo each
Choose who is on call One phone paged at a time
Call history for 1 year

Shop

$ 119.99 /mo

per month, month to month


600 calls a month then $0.20 a call
10 people can see the calls More people $1.99/mo each
Choose who is on call One phone paged at a time
Call history, kept for good

A busy month

Go over and the calls just bill at your rate.

No cut-off, no upgrade you did not ask for. On Solo, a 200-call month looks like this.

We only suggest a bigger plan when it would actually cost you less. On Solo that is around 236 calls in a month, or 221 if you are on annual. Below that, moving up costs you money, so nothing offers it.

Cost
Solo plan, 150 calls included $29.99
50 calls past that, at $0.35 $17.50
312 spam calls screened $0.00
That month $47.49

Monthly or annual

Annual is a price lock, not a discount gimmick.

Pick either at checkout. You can switch when the term is up.

What happens to your number

Month to month

Billed every month, cancel any time. Your price and your call allowance are reviewed each cycle, and we tell you before anything changes.


  • No commitment
  • Notice in advance of any change

Annual

Billed once for the year at 16.7% off. Your price, your call allowance and your extra-call rate all hold for the full 12 months.


  • Locked for the term, all three numbers
  • Renews at the rates in force then, with notice first
  • You agree to the renewal terms at checkout, in writing

Adding people

Solo is one person. Crew is three, Shop is ten, and past that it is $4.99 or $1.99 a month each. Extra people see every call, and only the phone on call gets the text. On Crew and Shop you say which phone that is, and hand it over at a shift change.

Canceling

Cancel any time from your account. Monthly stops at the end of the cycle, annual runs to the end of the term. If you brought your number in or want to take it with you, we hand it over and charge nothing for it.

We do not keep old customers on old prices. Prices can move either way, and if yours moves you hear it from us first, with notice, never from your card statement.

Questions

Questions people actually ask.

Yes. If someone reaches your number and your assistant handles it, that is one call, whether they talked or typed. You get the same single text at the end either way.

One price, and no surprises on it.

One flat price, and spam never counts against it. Cancel anytime.

Get your number

Signup is not open yet.