You are under a sink
Phone on the truck seat, water everywhere. It rings out and the next plumber on the list gets the job.
For plumbers
The burst pipe gets through. The faucet drip can wait.
Water is running and your phone is out on the truck seat. Your own business number answers instead, with an assistant that asks what broke, whether it is still running and where the house is. Nobody waits on hold and nobody gets voicemail.
- Knows a burst pipe from a slow drip
- Gets the address before you call back
- Answers the tenant in Spanish, the landlord in English
- Your personal cell stays private
BusyTel
Mike R, burst pipe under the kitchen sink, water off at the main. URGENT. busytel.com/K7m2q9
Why calls get missed
You cannot answer a phone with both hands wet.
The water is off
Stopping mid-job costs you twenty minutes and a callback you will forget by four.
It is 9pm and it is a quote
Not worth waking up for, but worth calling back tomorrow before somebody else does.
What it asks
It asks what a plumber would ask.
No script to write. It already knows the difference between water coming through a ceiling and a running toilet, and it gets the details you need before you pick up.
- What broke, and is water still running
- Is the water shut off at the main
- Address and cross street
- House or business
- Best number to call back on
Urgent, or not
A flooded kitchen is not a water heater quote.
Gets you now
- Burst pipe or water running
- No water in the house
- Sewage backing up
- No heat or hot water in winter
Waits for a callback
- Remodel or repipe quote
- Dripping faucet
- Water heater flush
- Anyone selling you leads
Setup
Seven questions, about two minutes.
Pick plumbing and the questions are already written. What is left is your hours, and how bad it has to be to wake you.
How numbers workPricing
Every plan is the same product.
One truck and one phone is Solo. The plan grows when the second truck does, and spam never counts against it either way.
PricingAnnual is two months free
Solo
$ 24.99 /mo
per month, billed once a year
150 calls a month then $0.35 a call
1 person on the account
Call history for 30 days
Crew
$ 49.99 /mo
per month, billed once a year
300 calls a month then $0.25 a call
3 people can see the calls More people $4.99/mo each
Choose who is on call One phone paged at a time
Call history for 1 year
Shop
$ 99.99 /mo
per month, billed once a year
600 calls a month then $0.20 a call
10 people can see the calls More people $1.99/mo each
Choose who is on call One phone paged at a time
Call history, kept for good
Questions
Questions plumbers ask.
That is the whole job. It asks what broke and whether water is still running, then marks the text urgent or not. You decide what counts as urgent.
Other trades
It answers for these too
Same assistant, different questions. Each page is written for the calls that trade actually gets.
Stop losing the 7am calls.
Your own business number, and your cell stays yours. Cancel anytime.
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