You are in the attic
Fish tape in one hand, no signal and no free hand. The caller tries the next name on the list.
For electricians
The panel that will not reset gets through. The ceiling fan can wait.
Your business gets a number of its own, and an assistant answers it from the first ring. It asks how much of the house is out and whether anything smells like it is burning, so the text that reaches you already says whether this one is dangerous.
- Knows a dead panel from a dead outlet
- Asks about smoke and burning smells
- Spanish and English on the same number
- Your personal cell stays private
BusyTel
Dana K, half the house has no power, breaker will not reset. URGENT. busytel.com/T4p8w2
Why calls get missed
Nobody answers a phone with their hands in a live panel.
You are in a customer's house
Taking a call in front of the customer you are already billing looks bad either way.
It is a Saturday quote
Not urgent, but if nobody answers by Monday it is somebody else's panel upgrade.
What it asks
The questions an electrician asks first.
It finds out how much of the house is out and whether anything smells like it is burning, so you know what you are walking into before you call back.
- What is out, and how much of the house
- Any smoke, sparks or burning smell
- Have they tried resetting the breaker
- Address and gate code
- Best number to call back on
Urgent, or not
A burning smell is not an EV charger quote.
Gets you now
- Burning smell, smoke or sparks
- Whole house with no power
- A breaker that will not reset
- Water anywhere near a panel
Waits for a callback
- Panel upgrade quote
- EV charger install
- Adding a fan or a light
- One dead outlet
Setup
Seven questions, about two minutes.
Pick electrical and it comes knowing which calls cannot wait until morning. The rest is what time you open and what time you stop answering.
How numbers workPricing
Every plan is the same product.
Solo covers one van. Crew is for when somebody else has to see the calls while you are inside a panel. Sales calls never count against either one.
PricingAnnual is two months free
Solo
$ 24.99 /mo
per month, billed once a year
150 calls a month then $0.35 a call
1 person on the account
Call history for 30 days
Crew
$ 49.99 /mo
per month, billed once a year
300 calls a month then $0.25 a call
3 people can see the calls More people $4.99/mo each
Choose who is on call One phone paged at a time
Call history for 1 year
Shop
$ 99.99 /mo
per month, billed once a year
600 calls a month then $0.20 a call
10 people can see the calls More people $1.99/mo each
Choose who is on call One phone paged at a time
Call history, kept for good
Questions
Questions electricians ask.
It asks whether they have tried, and it never talks anyone through opening a panel. Anything that sounds dangerous goes out as urgent.
Other trades
It answers for these too
Same assistant, different questions. Each page is written for the calls that trade actually gets.
Stop missing the panel calls.
Your own business number, and your cell stays yours. Cancel anytime.
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